Online Enquiry

Please tell us more about your requirements and a member of our team will be in touch.

Our Approach

IGM drives increased revenue through luxury brand positioning and five-star venue operation.

This strategy enables venues to drive:

  • Increased venue hire rates, room rates and occupancy levels
  • Increased margin on F&B
  • A loyal base of blue-chip corporate and HNWI clients
  • Increased revenue from membership fees
  • Increased retention levels

IGM's management team will develop and implement five-star service levels individual to each venue. Our approach to operational disciplines includes:

  • Working with design teams to ensure the venue is operationally viable and cost effective
  • Building an appropriate customer journey
  • Training staff and recruiting key management personnel
  • Implementing robust five-star SOPs

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